The sad lie of mediocrity

Shared by Alex

I’ve always thought this way about rush. 4% less means not closing the deal with the pledges, or not postering quite enough, or not having the brothers awake to make every single event go smoothly. Every house has so much competition during rush that being mediocre just doesn’t cut it.

Knowing that they went the extra 4% every single time makes what the brothers, Peter, and Tom accomplished even more impressive. Congrats, guys.

Doing 4% less does not get you 4% less.

Doing 4% less may very well get you 95% less.

That’s because almost good enough gets you nowhere. No sales, no votes, no customers. The sad lie of mediocrity is the mistaken belief that partial effort yields partial results. In fact, the results are usually totally out of proportion to the incremental effort.

Big organizations have the most trouble with this, because they don’t notice the correlation. It’s hidden by their momentum and layers of bureaucracy. So a mediocre phone rep or a mediocre chef may not appear to be doing as much damage as they actually are.

The flip side of this is that when you are at the top, the best in the world, the industry leader, a tiny increase in effort and quality can translate into huge gains. For a while, anyway.

Published by  Published by xFruits

Original source :…

Leave a Reply

Your email address will not be published. Required fields are marked *